TAP Air Portugal’s Manage Booking (also called “My Flights” or “Manage Your Trip”) is the self-service tool that allows passengers to view, modify, or enhance their flight reservations. You can access it via the TAP website or mobile app.
Key capabilities include:
- Change flight dates or times (subject to fare rules)
- Select or modify seats
- Add baggage, special services, or upgrades
- View or download e-tickets / boarding passes
- Update passenger details
- Cancel or refund (if fare allows)
- Monitor real-time flight status
In 2025, TAP continues to expand route networks and strengthen its digital services. The TAP app was updated in September 2025 for performance improvements.
How to Access TAP Manage Booking
You can access your TAP Air Portugal booking using these methods:
| Channel | Steps | Notes |
|---|---|---|
| TAP Website (Manage Booking / My Flights) | Go to [flyTAP Manage Booking] → enter Booking Reference / Record Locator + Last Name | Works for tickets booked via TAP directly |
| TAP Mobile App | Open the TAP app → “My Trips” / “Manage Booking” section | You can see booking details, modifications, add services |
| Customer Support / Call Center | Provide booking reference and passenger name to TAP agent | Some modifications may only be possible via agent depending on fare rules |
| Airport Counter / Check-in Desk | Request changes in person (if allowed by fare class) | Useful for last-minute or same‐day changes |
What You Can Do via Manage Booking
Below is a breakdown of the typical functions offered via TAP’s Manage Booking system, and relevant considerations:
1. Flight Changes / Rescheduling
- You may change your flight date, time, or routing (if fare allows)
- Additional charges may apply (fare difference + change fee)
- Some fare classes allow same-day changes (free or with limited fee) if seats are available
- After departure, only certain fare types may permit changes
- Changes must be made before the original flight’s departure time
2. Seat Selection & Seat Changes
- Choose or change your seat any time before check-in
- Premium seats (extra legroom, exit row) may incur extra cost
- If your fare includes free seat selection, you can pick at no cost
- If not, seats will be auto-assigned at check-in
3. Baggage, Add-ons & Upgrades
- Purchase additional baggage weight or drop luggage allowance
- Add special services like meals, special assistance, sports equipment
- Upgrade cabins (subject to availability)
- Add airport services like Fast Track, lounge access, priority boarding
4. Cancellation & Refunds
- Cancellation policies depend entirely on your fare class (some non-refundable, some partially refundable)
- If the airline cancels or delays significantly, you may be eligible for a full refund or free rebooking
- Refunds must usually go back to the original form of payment
- If booking via an agent, refunds or changes may have to be handled via them
5. Passenger Detail Corrections
- Minor corrections (typos, name order, small spelling fixes) may be permitted
- Major name change (i.e. different passenger) generally not allowed; must cancel and rebook
- For infant or variation changes, TAP may permit via Manage Booking if the booking is under TAP/operated flights
6. Check-in & Boarding Passes
- You can check in online (see section below)
- Download or view boarding pass(s)
- If check-in is done online, bag drop or kiosk options at airport
- Some airports may still require in-person pick-up of boarding pass even after online check-in
7. Flight Status & Itinerary Updates
- Track changes in your flight (delays / gate changes)
- View full itinerary and connection details
- Use the Manage Booking interface to stay updated
Check-in Policy & Timing
A vital component tied to Manage Booking is check-in. Here are the current rules for TAP:
- For flights to/from the USA, online check-in opens 24 hours before departure due to government requirements.
- For all other routes, online check-in opens 36 hours before departure.
- You must arrive at the boarding gate at least 30 minutes before departure.
- Some airports may mandate picking up the boarding pass in person despite online check-in
- For connections longer than 24 hrs (stopover), baggage drop or check-in rules may differ
- Premium check-in counters (fast lane / dedicated counters) are available at Lisbon and Porto for eligible passengers (e.g. Business class, TAP elite status)
Fees, Restrictions & Fare Rules
While Manage Booking offers flexibility, your ability to modify or cancel depends heavily on fare type and route.
Typical constraints include:
- Discount / Basic fares often incur higher change or cancellation fees; may have stricter restrictions
- Classic, Plus, Executive fares often allow more flexibility
- Same-day changes may be allowed at lower cost if within rules
- Seat selection or upgrades may always carry extra cost
- Refundable fares are the most flexible; non-refundable fares may only refund taxes
- Fees may differ by country, currency, and route
- Changes made via call center or in person may incur an extra service charge
Always check the fare rules displayed with your ticket or when making a change via Manage Booking.
Recent Updates & 2025 Highlights
- In 2025, TAP is actively expanding new routes and modernizing its fleet to improve service continuity.
- The TAP mobile app was updated on 16 September 2025 (version 7.1.13) with performance improvements.
- TAP is under consideration for partial or full privatization in 2025, which may lead to operational or service changes in coming years.
Tips for Using TAP Manage Booking Effectively
- Have your booking reference + last name ready — this is the standard access credential
- Make changes early — the more time before departure, the more flexibility and availability
- Compare fare difference + change fee before committing to flight modifications
- Add extras online — baggage, seat, upgrades — often cheaper online vs at airport
- Check flight status before heading to airport — last-minute changes sometimes happen
- Use the TAP app to stay updated and make quick changes on the go