Baggage & Gear4 min read
Baggage Protection & Lost Luggage Claims Guide
How baggage loss, theft, and delay compensation work during international flights.
Baggage coverage provides financial relief when your luggage is lost, damaged by an airline, or stolen during your journey.
### Baggage Delay vs Loss
- **Baggage Delay:** Reimburses essential toiletries and clothing if your bag is delayed by more than 12 hours.
- **Baggage Loss:** Pays out the cash value of your lost luggage up to the policy maximum per item limit.
### Key Actions Upon Bag Loss
1. Go directly to the airline baggage counter and file a **Property Irregularity Report (PIR)**.
2. Keep all purchase receipts for emergency items bought while waiting for your bag.
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