Aegean Airlines Cancellation & Refund Policy: Fees, Rules & EU 261 Rights
Understanding Aegean Airlines' cancellation, rebooking, and refund policies helps you protect your ticket value when travel plans shift.
Voluntary Passenger Cancellations
Refundability on Aegean Airlines depends directly on your purchased fare family:
- Light & Flex Fares: Restricted Economy tickets are non-refundable in the event of voluntary customer cancellation. However, unused government and airport taxes can generally be reclaimed upon request.
- ComfortFlex Fares: Permits ticket cancellations with a partial refund, subject to standard fare cancellation deductions. Unlimited date and time changes are allowed with zero rebooking fees (fare difference applies).
- Business Class Fares: Business Basic allows refunds with applicable deductions, while full Business tickets provide full refundability or flexible rebooking options.
Airline Cancellations & Schedule Disruptions
If Aegean Airlines cancels a flight, delays departure significantly, or implements a major operational schedule change:
- EU Regulation (EC) No 261/2004: Affected passengers are legally entitled to choose between complimentary rebooking on the next available flight or a full cash refund back to the original payment method.
- Care & Assistance: In cases of extended airport delays, Aegean provides meals, refreshments, communications, and hotel accommodation when overnight stays are required.
No-Show Rules
Failing to board your flight without canceling your reservation prior to check-in closure results in a no-show. Non-flexible tickets lose their entire value, and all subsequent return or connecting flight coupons in the itinerary are automatically canceled.
Cancellation & Modification Summary
| Fare Category | Ticket Refundability | Change Fee | Airport Tax Refund |
|---|---|---|---|
| Light | Non-refundable | Fee applies + fare diff. | Eligible for taxes |
| Flex | Non-refundable | Unlimited free (fare diff. only) | Eligible for taxes |
| ComfortFlex | Partial refund (cancellation fee applies) | Unlimited free (fare diff. only) | Full taxes refunded |
| Business Basic | Partial refund (deduction applies) | Unlimited free (fare diff. only) | Full taxes refunded |
| Business | Fully refundable | Unlimited free (fare diff. only) | Full taxes refunded |
Frequently Asked Questions
No. Aegean Light and Flex fares are non-refundable for passenger-initiated cancellations. However, unspent government and airport taxes can generally be reclaimed through customer support.
