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Compare official flight schedules, fare tiers, baggage policies, and check-in guidelines for Hawaiian Airlines. Hub: Daniel K. Inouye International Airport (HNL)
Hawaiian Airlines serves as the premier carrier connecting the Hawaiian Islands to the US mainland and international destinations across the Pacific Rim. Use this landing page to search flight schedules, compare fare classes, and access essential travel details—including baggage rules, online check-in procedures, flight status tracking, and HawaiianMiles policies. Hawaiian Airlines is the flagship air carrier of the U.S. State of Hawaii and one of the oldest operating commercial airlines in the United States. Founded in 1929 as Inter-Island Airways, the airline is headquartered in Honolulu, Hawaii. Its main hub is situated at Daniel K. Inouye International Airport (HNL) on Oahu, with a secondary operational hub at Kahului Airport (OGG) on Maui. The carrier operates an extensive network of interisland flights connecting the Hawaiian Islands, alongside non-stop long-haul service to major gateway cities across North America, Asia, Australia, and the South Pacific. Hawaiian Airlines operates a modern fleet consisting of narrow-body Airbus A321neo aircraft for West Coast routes, wide-body Airbus A330-200 and Boeing 787-9 Dreamliners for long-haul routes, and Boeing 717 aircraft for high-frequency interisland shuttles. The carrier maintains codeshare partnerships with several international airlines to offer broad global connectivity.
Select a category to view official booking guides, baggage conditions, and customer care hotlines.
Valid government-issued photo ID (TSA-compliant driver's license or passport) is required. Note: Departures from Hawaii to the US mainland require passing through USDA agricultural inspection prior to checking bags or clearing security. Make sure passport validations exceed 6 months from entry dates.
HawaiianMiles is the frequent flyer loyalty programme of Hawaiian Airlines. Earning Miles: Members earn miles based on distance flown on Hawaiian Airlines flights, as well as spending with co-branded credit cards, hotel partners, and car rental agencies. Redemption: Miles can be redeemed for interisland, transpacific, and international award flights without blackout dates on Hawaiian Airlines flights. Status Tiers: Elite tiers (Pualani Gold and Pualani Platinum) offer benefits including complimentary Extra Comfort upgrades, priority check-in, bonus miles, free checked bags, and premier lounge access (Plumeria Lounge and Hawaiian Airlines Premier Clubs).
Tips for interisland flights, HawaiianMiles baggage discounts, and airport connections.
Hawaiian Airlines enforces specific baggage rules depending on whether you are flying on an interisland segment between the islands or a long-haul transpacific/international flight. Personal Item: Every passenger may carry one personal item (e.g., purse, laptop bag, small backpack) free of charge. Must fit under the seat in front of you. Standard Overhead Bag: Every passenger is permitted one overhead carry-on bag measuring no more than 22 x 14 x 9 inches (56 x 36 x 23 cm) and weighing up to 25 lbs (11.5 kg).
Checked Baggage: - Interisland Flights (Neighbor Island): Main Cabin / Economy: First checked bag up to 50 lbs (23 kg) and 62 linear inches (157 cm) incurs a standard fee (discounted for HawaiianMiles members). Second bag incurs an additional fee. - North America Transpacific Flights: Main Cabin / Economy: Checked bags up to 50 lbs (23 kg) and 62 linear inches (157 cm) require standard per-bag fees for the first and second item. First Class / Business Class: Includes two complimentary checked bags, each weighing up to 70 lbs (32 kg). - International Long-Haul Routes: Main Cabin: Most international tickets include up to two checked bags (50 lbs / 23 kg each) depending on destination fare rules. Business Class: Includes two complimentary checked bags up to 70 lbs (32 kg) each. Special & Oversized Baggage: - Surfboards & Paddleboards: Surfboards, paddleboards, and kiteboards require specialized handling. Interisland surfboard fees are significantly lower than transpacific fees. Maximum lengths and weight limits apply. - Golf Gear & Ski Equipment: Accepted as standard checked items if within 50 lbs; excess size fees are typically waived for standard sports cases, though overweight fees still apply. - Infant Items: Fully collapsible strollers and infant car seats are checked free of charge at the counter or gate. Baggage allowances and fees are subject to change. Passengers should confirm exact rules for their specific fare type before travel.
Follow these step-by-step milestones to check-in successfully and secure your boarding pass.
Select seats, verify travel document numbers, and download digital boarding passes straight to your phone.
Head to the terminal counters to drop off your checked baggage and check-in physically.
Bag drop lines close strictly 60 minutes before departure. Arrive with ample buffer time.
Aegean boarding gates close 45 minutes prior to scheduled departure. Late passengers will be denied boarding.
Step-by-Step Online & Mobile Check-In: 1. Open Check-In: Access online check-in via web browser or mobile app 24 hours prior to departure. 2. Enter Identification Details: Input your booking confirmation code (PNR) or ticket number alongside the passenger's last name. 3. Confirm Information: Review passport or government-issued ID details and emergency contact info. 4. Select/Confirm Seats: Select or upgrade available seating according to fare parameters. 5. Pay for Bags: Pre-pay checked luggage fees (HawaiianMiles members receive discounted rates on interisland flights). 6. Obtain Boarding Pass: Print a physical copy or save a digital boarding pass to your smartphone wallet.
Airport Check-In & Arrival Recommendations: - Interisland Departures: Arrive at the airport at least 90 minutes before scheduled departure. - North America / Transpacific Departures: Arrive at least 2 hours before departure. - International Departures: Arrive at least 3 hours before departure.
Explore onboard seat features, entertainment options, and cabin service levels across Hawaiian Airlines aircraft.
Standard Economy seats with island-inspired meals and streaming media. Extra Comfort tier offers 36"+ legroom, priority boarding, AC outlets, and upgraded amenities.
Features fully lie-flat seats on A330/B787 aircraft and premium recliners on A321 aircraft. Includes multi-course fine dining, lounge access, and 2 free checked bags up to 70 lbs each.
Detailed flight rules, booking changes, cancellations, and onboard special assistance policies.
To track real-time Hawaiian Airlines flight departures or arrivals, passengers need their flight number (e.g., HA 12) or the specific departure and arrival airport pair along with travel dates. Notice: Real-time flight tracking updates, gate adjustments, and delay information are provided via the airline's official flight status service. Reconfirm terminal displays upon arrival at the airport.
Managing your Hawaiian Airlines booking allows you to adjust flight dates, select seats, upgrade to Extra Comfort, or pre-pay checked baggage using your PNR confirmation code.
Passenger-Initiated Changes and Cancellations: - Main Cabin Basic: Main Cabin Basic fares are non-changeable and non-refundable. Cancellations generally result in forfeiture of the fare value, though unused government taxes may be requested. - Main Cabin & Premium Economy: Standard Main Cabin tickets do not incur change fees for main cabin modifications on transpacific or interisland routes, though fare differences apply. If cancelled, the value is issued as a travel credit for future use within validity windows. - First Class / Business Class: Flexible premium tickets permit changes or cancellations with full or partial refunds depending on whether a refundable or non-refundable fare class was chosen. - 24-Hour Cancellation Rule: Eligible bookings made at least 7 days prior to departure can be cancelled within 24 hours of purchase for a full refund to the original payment method. - No-Show Policy: Failing to cancel or modify a ticket prior to flight departure results in a no-show status, which forfeits the total ticket value. Airline-Initiated Disruptions: In the event of carrier-initiated cancellations or significant schedule adjustments, affected passengers are entitled to rebooking on alternative flights, travel vouchers, or full refunds per Department of Transportation guidelines.
Standard seats can be selected at booking or check-in. Upgrade to Extra Comfort for 36"+ legroom, AC outlets, and priority security.
Complimentary island-inspired meals, snacks, and beverage services are provided on North America transpacific and international flights.
Wheelchair aids and special assistance can be pre-requested via customer service or during digital check-in.
Pets can travel in the cabin on select interisland and domestic West Coast routes in approved soft carriers, or in the cargo compartment.
Fully collapsible strollers and infant car seats are checked free of charge at the ticket counter or boarding gate.
Seatback touchscreens on A330 and B787 Dreamliners feature movies, TV shows, and music. Wireless streaming to personal devices is available on select aircraft.
Universal AC power outlets and USB ports are equipped on A321neo Extra Comfort/First Class and long-haul A330/B787 aircraft.
Use coupon code HAWAII10 when purchasing flight tickets.
Primary global operational hub connecting interisland shuttles with North American and international long-haul routes.
Secondary operational hub supporting extensive direct West Coast flights and high-density interisland links.
Major gateway for West Hawaii interisland and direct mainland services.
Primary air access point for Kauai interisland and mainland connections.
For direct support regarding existing reservations, baggage claims, or special service requests, contact the airline directly: - Official Website: Access customer help centers and live chat options via hawaiianairlines.com. - Customer Support Line: Contact customer service via official phone numbers listed on the carrier's portal. - Airport Desks: Visit Hawaiian Airlines ticket counters during operational airport hours.
Compare Hawaiian Airlines with competing carriers and regional route operators:
Yes, Hawaiian Airlines is the largest and longest-serving airline based in Hawaii, operating extensive interisland and transpacific flight networks.