
Quick Facts
Official specifications for LATAM Airlines
About LATAM Airlines& Overview
History, operational network & fleet detailsLATAM Airlines Group is Latin America’s largest airline conglomerate, created through the historic merger of LAN Airlines (Chile) and TAM Airlines (Brazil). Headquartered in Santiago, Chile, the group operates extensive domestic networks within Brazil, Chile, Colombia, Ecuador, and Peru, alongside comprehensive intercontinental routes connecting South America to North America, Europe, Oceania, and Africa.
Travelers choose LATAM Airlines for unparalleled route connectivity across the South American continent, whether traveling between regional business capitals, vacationing in the Galápagos or Patagonia, or flying transcontinental routes across the Atlantic and Pacific oceans. With major international connection centers in Santiago, São Paulo, and Lima, LATAM provides consistent schedules, modular fare options, and modern widebody service.
This FareWander directory provides verified operational policies, baggage rules, check-in cutoffs, and cabin structures to help you plan your itinerary. For detailed, step-by-step guides, follow our direct links to dedicated child pages throughout this overview.
Formed officially in 2012 by uniting LAN Airlines and TAM Linhas Aéreas, LATAM Airlines Group serves as the primary aviation bridge for Latin America. The group operates under unified branding while maintaining distinct operating airline subsidiaries—primarily LATAM Airlines Chile, LATAM Airlines Brasil, LATAM Airlines Colombia, LATAM Airlines Ecuador, and LATAM Airlines Peru.
LATAM runs a full-service network business model on long-haul routes and a hybrid modular model on domestic and regional flights. Short-haul domestic and regional services are operated using Airbus A320-family aircraft (A319, A320ceo/neo, and A321ceo/neo), while long-haul intercontinental routes utilize widebody Boeing 767-300ER, Boeing 787-8, Boeing 787-9 Dreamliner, and Boeing 777-300ER (operated by LATAM Brasil) aircraft. Following its strategic departure from oneworld, LATAM established a comprehensive joint venture with Delta Air Lines, connecting its Latin American hub network with North America.
LATAM Airlines Flights & Fares
Route Network & Flight Ranges
LATAM offers both nonstop domestic flights and multi-leg international itineraries linking South America to global gateways. Fares are dynamic and fluctuate based on seasonal travel trends, booking lead time, routing, and selected fare category.
Seasonality & Booking Timing
Peak travel periods occur during regional holiday seasons—notably December through February (Southern Hemisphere summer), Holy Week (Semana Santa), and July winter holidays. Transiting travelers through hubs like Lima (LIM), São Paulo (GRU), or Santiago (SCL) can connect between domestic destinations and intercontinental flights across Europe and North America.
Popular LATAM Airlines Routes
Frequencies and seasonal schedules are subject to operational change.
High-frequency capital-to-capital connection.
Busy commercial route linking Brazil and Chile.
Essential tourist route connecting travelers to Machu Picchu.
Flagship transcontinental service to South Florida.
High-demand long-haul route serving North America.
Primary business corridor between South America and the US East Coast.
Key transatlantic gateway to continental Europe.
Flagship European long-haul connection.
LATAM AirlinesBaggage Rules & Allowances
Carry-On & Personal Item Allowance
Checked Baggage Allowance & Hold Luggage
Luggage Allowance & Fee Calculator
Your bag (7kg, 113cm total linear) fits within Emirates's cabin rules (Max 7kg, 55 x 38 x 20 cm). You can bring this on board free of charge.
* Data Notice: Interactive tools & baggage calculators on FareWander are currently under active development (work in progress). Airline baggage policies, weight allowances, cabin dimension limits, and excess fee surcharges vary dynamically depending on ticket fare class (Basic, Flex, Business), route corridor, aircraft type, and frequent flyer tier status. Regulations are subject to change by airlines at any time without prior notice. Please verify current rules directly on your operating carrier's official website prior to travel.
LATAM Airlines Check-in Guidelines & Timelines
Follow these sequential milestones to ensure seamless check-in, baggage drop, and on-time boarding.
Online & Mobile App Check-in Opens
Online & Mobile App Check-in opens 48 hours prior to scheduled flight departure (opens 24 hours prior for flights departing to or from the United States). It closes 60 minutes before international departures and 45 to 60 minutes before domestic flights. LATAM also provides Automatic Check-in for tickets purchased directly.
Airport Ticket Desks & Kiosks Open
Airport counters typically open 3 hours prior to international flights and 2 hours prior to domestic departures. Check-in and bag-drop counters close strictly 60 minutes before international flights and 45 minutes before domestic flights.
Baggage Drop Counters Close
Checked baggage drop-off counters close strictly 60 minutes before international flights and 45 minutes before domestic flights.
Boarding Gate Closure
Boarding gates close approximately 15 to 20 minutes prior to scheduled pushback.
Self-Service Kiosks & Terminal Facilities
Self-service kiosks and automated bag-drop facilities operate at primary hubs including Santiago (SCL), São Paulo (GRU), and Lima (LIM).
LATAM Airlines Flight Status
Live Flight Tracking & Schedule Verification
Travelers can track operational updates, gate assignments, flight delays, and arrivals using the flight status tool on the LATAM mobile app or official website by entering the flight number (e.g., LA 500 or JJ 8080) or city pair.
Given that long-haul flights from South America often face early-morning arrival banks, verifying inbound flight progress is recommended.
Manage Your LATAM Airlines Booking
Travelers holding an e-ticket can access their reservation using their 6-character booking reference (PNR) and passenger last name:
LATAM Airlines Seat Selection
Seat assignments depend on your ticketed fare category, cabin class, and frequent flyer tier:
LATAM AirlinesCabins & Onboard Classes
Explore cabin comfort standards, seating configurations, and onboard hospitality.
Economy Class
Available on all aircraft with a 30 to 31-inch pitch. On long-haul Boeing widebody flights (767, 787, 777), Economy includes individual seatback screens with the LATAM Play entertainment library, personal USB outlets, and complimentary hot meals with wine and beverage service. On short-haul domestic flights, snacks and beverages are offered for purchase via the onboard menu on select regional carriers.
Premium Economy
Available primarily on regional international and select domestic flights operated by Airbus A320-family narrowbody aircraft. Premium Economy occupies the first few rows of the cabin, offering an empty middle seat for extra space, priority check-in, priority boarding, increased baggage allowances, and elevated hot dining and beverage service.
Premium Business
Offered on long-haul widebody aircraft (Boeing 767, 777, and 787). Features fully lie-flat seats converting into 180-degree beds with direct aisle access on updated cabins. Passengers receive priority airport services, access to dedicated LATAM VIP lounges (such as Santiago, São Paulo, and Bogotá), luxury bedding, chef-crafted regional menus paired with celebrated South American wines, and noise-canceling headsets.
LATAM Airlines Fare Families & Ticket Inclusions
Compare fare tiers across baggage allowances, seat selection privileges, rebooking rules, and refundability.
| Feature / Inclusions | Basic (Select Domestic) | Light | Plus | Top |
|---|---|---|---|---|
| Personal Item (10 kg) | Included | Included | Included | Included |
| Carry-on Bag (12 kg) | Extra Fee | Included | Included | Included |
| Checked Bag (23 kg) | Extra Fee | Extra Fee | 1 Bag Included | 1–2 Bags Included |
| Advance Seat Selection | Extra Fee | Extra Fee | Included (Standard) | Included (Standard + discounts) |
| Flight Changes | Not permitted | Fee + fare diff. | Fee + fare diff. | Free changes (fare diff. only) |
| Refundability | Non-refundable | Non-refundable | Non-refundable | Refundable (terms apply) |
| LATAM Pass Points | None / Reduced | Standard accrual | Standard accrual | Elevated accrual |
Availability of Basic fares is limited to specific domestic South American markets. Conditions vary by route and ticket.
LATAM Airlines Cancellation & Refund Policies
Passenger-Initiated Changes & Cancellations
Basic, Light, and Plus fares are generally non-refundable if canceled by the passenger; unused statutory airport taxes can typically be reclaimed. Top fares permit partial or full refunds depending on route-specific conditions.
Flight Disruptions & Passenger Rights
If LATAM cancels a flight or initiates a significant schedule modification, passengers are entitled to free rebooking on the next available flight or a full cash refund to the original method of payment.
Failing to check in or board prior to gate closure forfeits ticket value on non-flexible fare categories.
Special Assistance & Passenger Accommodations
Verified accommodations for passengers with reduced mobility, unaccompanied young flyers, and pet transport.
Wheelchair & Mobility Support
Wheelchair assistance (curbside to gate, aircraft boarding, and aisle chairs) must be requested at least 48 hours before departure. Personal manual or electric wheelchairs and mobility devices are transported in the aircraft cargo hold free of charge.
Unaccompanied Minors Service
A mandatory unaccompanied minor service is available for children aged 8 to 11 traveling alone, and optional for youths aged 12 to 17, subject to administrative fees and documentation.
Traveling with Pets Policy
Small dogs and cats weighing up to 7 kg (including an approved soft-sided carrier) can travel in the passenger cabin on select flights for an additional service fee.
LATAM Pass Loyalty Program
Complimentary LATAM+ seating, lounge access on international itineraries, priority baggage delivery, extra checked bags, and dedicated concierge assistance.
Members earn LATAM Pass Miles or Points based on ticket spending on LATAM flights and partner airline itineraries. Miles can be redeemed for award travel, cabin upgrades, and retail catalog merchandise.
While LATAM is not an alliance member, members can earn and redeem miles across key global partners, prominently including Delta Air Lines, Qatar Airways, and select regional codeshare partners.
Complimentary cabin upgrade coupons and top upgrade priority for Black and Black Signature members on international long-haul flights.
LATAM Airlines Airports & Destinations
Primary Hubs & Focus Cities
Primary headquarters hub in Santiago, Chile, connecting domestic networks with North America, Europe, and Oceania.
Major transatlantic and intercontinental connection center in Brazil linking South America to Europe, Africa, and North America.
Strategic northern South American hub in Lima, Peru, facilitating seamless north-south transit across the Americas.
Key regional hub in Bogotá, Colombia, operating domestic and regional Caribbean corridors.
Key Network Destinations
Santiago (SCL), São Paulo (GRU), Lima (LIM), Bogotá (BOG), Rio de Janeiro (GIG/SDU), Brasília (BSB), Buenos Aires (EZE/AEP), Cusco (CUZ), Medellín (MDE), Guayaquil (GYE), Quito (UIO).
Miami (MIA), New York (JFK), Los Angeles (LAX), Orlando (MCO), Atlanta (ATL), Boston (BOS).
Madrid (MAD), Barcelona (BCN), London (LHR), Paris (CDG), Frankfurt (FRA), Milan (MXP), Lisbon (LIS), Sydney (SYD), Melbourne (MEL), Auckland (AKL), Johannesburg (JNB).
LATAM Airlines Customer Support & Direct Contacts
Official contact channels for booking assistance, flight disruptions, and inquiries.
FareWander is an independent travel portal and is not affiliated with LATAM Airlines. FareWander cannot access reservation records, alter tickets, or issue airline refunds.
+1-866-435-9526 (US Toll-Free) / 600 526 2000 (Chile) / 0300 570 5700 (Brazil) / (01) 213 8200 (Peru)
Access online claim forms, disruption assistance, and FAQs directly through the carrier.
Connected Network & Alternative Airlines
Explore regional partner airlines, primary country links, and nearby alternate departure airports.
Connected Countries
Alternative Airlines
Nearby Departure Hubs
Dedicated LATAM AirlinesGuides & Resources
Explore in-depth travel manuals and step-by-step instructions.
LATAM Airlines Baggage Allowances & Size Limits
Carry-on allowances, checked bag fees, and sporting equipment rules.
LATAM Airlines Check-in Cutoffs & Boarding Times
Online check-in windows, airport counter deadlines, and boarding cutoffs.
LATAM Airlines Flight Status Tracker
Real-time departure, arrival, and gate updates for LATAM flights.
Managing Your LATAM Airlines Reservation
Add baggage, select seats, update passport details, and modify dates.
LATAM Airlines Seat Selection & LATAM+ Guide
LATAM+ extra legroom rows, seat selection fees, and Premium Business.
LATAM Airlines Cancellation & Refund Rules
Ticket refund terms, Top fare flexibility, and DOT 24-hour refunds.
LATAM Airlines Customer Service Directory
Global toll-free telephone numbers, digital chat, and assistance desks.
Lima Jorge Chávez Airport Transit Guide
Navigating international-to-domestic transfers at Lima Airport (LIM).
LATAM Airlines Frequently Asked Questions
Common traveler inquiries regarding tickets, baggage, check-in, and frequent flyer benefits.
Standard Economy tickets (Light, Plus, and Top) allow 1 personal item (up to 45 × 35 × 20 cm) and 1 overhead carry-on bag (up to 55 × 35 × 25 cm) weighing up to 12 kg (26 lbs). On select domestic Basic fares, only the personal item is included. Premium Economy and Premium Business passengers can bring a carry-on bag weighing up to 16 kg (35 lbs).
Editorial Transparency & Verified Sources
FareWander uses official airline documentation, regulatory filings, and authoritative aviation industry sources to publish objective travel guides. Airline schedules, baggage limits, fare categories, and operating policies are subject to ongoing changes by the operating carrier. Travelers should review their individual ticket conditions on the official carrier site prior to departure.
