Can I get a refund if I cancel my LATAM Airlines flight?

Refund eligibility depends on your fare family. Basic, Light, and Plus tickets are generally non-refundable for voluntary cancellations, though unused statutory airport taxes can usually be refunded upon request. Top fares permit partial or full refunds depending on specific route terms.

Can I change my LATAM Airlines flight date or time?

Yes. Top fare tickets allow flight changes without a carrier change fee (passengers pay only any applicable difference in airfare). Light and Plus fares permit itinerary modifications subject to a change penalty fee plus fare differences. Basic fares do not permit voluntary changes.

Does LATAM offer a 24-hour cancellation policy for US flights?

Yes. For flights traveling to or from the United States booked at least 7 days (168 hours) prior to departure, passengers can cancel their reservation within 24 hours of booking for a 100% full refund to their original method of payment under US DOT regulations.

What happens if LATAM cancels or significantly delays my flight?

If LATAM cancels your flight or initiates a major schedule modification, you are entitled to free rebooking on the next available flight or a full cash refund back to your original payment method. Depending on local aviation regulations (such as ANAC in Brazil or DGAC in Chile), duty-of-care meal and lodging vouchers may also be provided.

LATAM Airlines Cancellation & Refund Policy: Fare Rules & 24-Hour Cooling Off

Understanding LATAM Airlines' ticket cancellation rules, refund parameters, and flight modification guidelines helps you protect your travel investment.

Voluntary Passenger Cancellations

Refundability and itinerary modification rights vary according to the ticketed fare family:

Basic Fares (Select Domestic Routes): Strictly non-refundable and non-changeable. If you choose not to fly, the ticket value is forfeited, though uncollected statutory airport taxes can typically be reclaimed.
Light & Plus Fares: Non-refundable if canceled voluntarily by the passenger. Passengers who need to adjust their flight dates or times can do so through "My Trips" by paying an administrative change penalty fee plus any applicable fare difference. Unused airport taxes are refundable upon request.
Top Fares: Provide maximum flexibility. Flight date changes are permitted without a carrier change fee (fare differences apply if the new flight is priced higher). Top tickets permit partial or full refunds before departure, subject to route-specific conditions.
Premium Business Fares: Premium long-haul business class tickets generally provide enhanced change flexibility and refundable options depending on route terms.

US DOT 24-Hour Cooling-Off Rule

In compliance with United States Department of Transportation regulations, itineraries to or from the United States booked at least 7 days (168 hours) prior to departure can be canceled within 24 hours of confirmation for a full 100% cash refund without penalty.

Airline Disruptions and Involuntary Cancellations

If LATAM cancels your flight, alters your departure significantly, or causes a missed connecting flight:

Free Rebooking: You can rebook without penalty on the next available LATAM flight or partner service.
Full Cash Refund: You can request a 100% refund of the unutilized portion of your ticket to your original payment method.
Duty of Care: On flights regulated by regional aviation authorities (such as ANAC Resolution 400 in Brazil or DGAC in Chile and Peru), LATAM provides complimentary refreshments, meals, communication access, and overnight hotel accommodations during extended carrier-caused delays.

How to Cancel or Request a Refund

Visit latamairlines.com and navigate to My Trips.
Enter your 6-character reservation code (PNR) and passenger surname.
Select Cancel Flight or Request Refund to review eligible refund amounts or tax reimbursements.
For third-party travel agency or OTA bookings, contact the issuing travel agency directly to initiate cancellation.